Refund policy

Quiet Grind Return & Refund Policy

Returns, Refunds & Replacements

Every Quiet Grind product is made to order specifically for you. Because we do not keep pre-produced inventory, we are generally unable to accept returns or exchanges for a change of mind, an incorrect size, or an incorrect color selected at the time of purchase.

We encourage you to review the product details and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us at help@quietgrindapparel.com within 30 days of delivery.

Please include your order number, a brief description of the issue, and clear photos showing the problem. Depending on the circumstances, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

In most cases involving a damaged or defective product, you will not be required to return the original item.

Sizing and Color Selection

Because each item is produced specifically for your order, we generally cannot offer returns, exchanges, or refunds when the incorrect size or color was selected during checkout.

Please review the available sizing information before ordering. If you have a question about sizing before placing your order, you are welcome to contact us at help@quietgrindapparel.com

Order Changes and Cancellations

If you need to change or cancel an order, please contact us at help@quietgrindapparel.com as soon as possible.

We will make every reasonable effort to accommodate your request if production has not yet begun. However, because orders can move into production quickly, changes or cancellations cannot be guaranteed once an order has been submitted for production.

If an order has already entered production, we may be unable to modify or cancel it.

Refunds

When a refund is approved, it will be issued to the original payment method used for the purchase. Processing times after a refund has been issued may vary depending on your bank or payment provider.

Have a situation that doesn't quite fit the policy above?

Reach out to us at help@quietgrindapparel.com and tell us what happened. While we can't guarantee a refund, replacement, exchange, or cancellation outside the guidelines above, we're always willing to review the situation and let you know what options may be available.